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Privacy Policy

Privacy Policy

Privacy Policy – Grammo Kaaj

At Grammo Kaaj, we are committed to protecting your personal information and ensuring a safe, transparent, and trustworthy shopping experience. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website.

 

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Provided directly by you when:

  • Creating an account

  • Placing an order

  • Submitting an inquiry

  • Signing up for newsletters

This may include your name, email address, phone number, billing/shipping address, and other contact details.

b. Order & Transaction Information

Details related to:

  • Products purchased

  • Payment method (processed securely through third‑party gateways)

  • Order history

c. Technical & Usage Data

Automatically collected when you browse our website:

  • IP address

  • Device type

  • Browser type

  • Pages viewed

  • Time spent on the site

  • Cookies and similar tracking technologies

 

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Communicate order updates and customer support

  • Improve website performance and user experience

  • Personalize product recommendations

  • Enhance security and prevent fraudulent activity

  • Send promotional emails (only if you opt‑in)

We do not sell or trade your personal information to third parties.

 

3. Sharing of Information

We may share your information only with:

  • Courier and logistics partners (for delivery)

  • Payment processors (for secure transactions)

  • Service providers assisting with website operations, analytics, or marketing

  • Legal authorities, if required by law

All partners are required to handle your data securely and responsibly.

 

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve site functionality

  • Remember your preferences

  • Analyze traffic and performance

  • Support secure checkout

You can manage or disable cookies through your browser settings, but some features may not function properly without them.

 

5. Data Security

We implement technical and organizational measures to protect your information from:

  • Unauthorized access

  • Loss or misuse

  • Alteration or disclosure

While no system is 100% secure, we continuously update our practices to maintain strong protection.

 

6. Your Rights

Depending on your region, you may have the right to:

  • Access your personal data

  • Request corrections or updates

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Request a copy of your stored information

To exercise these rights, contact us using the details below.

 

7. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Maintain business records

After this period, your data is securely deleted or anonymized.

 

8. Third‑Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

 

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

 

10. Contact Us

For questions, concerns, or data requests, please contact:

Grammo Kaaj Email: [email protected]